Webconvoy Academy – Privacy Policy

1. Information We Collect

1.1 Personal Information

To provide better services, we may collect personal and non-personal information, including but not limited to:

• Full name
• Contact number
• Email address
• Residential or service address
• Additional location-related details provided by you
• IP address
• Device and browser details
• Network-related information
• Educational institution details and location
• Uploaded photographs or identification documents
• Demographic details such as postal code, interests, and preferences
• Any other information shared while registering, using services, or participating in surveys or offers

1.2 Registration Information

When you create an account on the Platform, we may request information such as your name, username, password, email address, area of study or specialization (if applicable), year of graduation or enrollment, and institution name. Uploading a profile picture is optional.

1.3 Third-Party Login

You may choose to sign up using third-party services such as social media platforms. In such cases, we may receive certain profile details as permitted by those platforms. Use of third-party login services is governed by their respective privacy policies and terms.

1.4 Data Storage

Certain account details such as username, country, and specialization may be stored on unencrypted servers. Passwords are securely hashed, and email addresses are encrypted. Collectively, this data is referred to as User Account Information and is used solely to manage and operate your account.

1.5 User Responsibility

• Keeping your login credentials confidential
• Preventing unauthorized access to your account
• All activities carried out using your account
• Ensuring the accuracy and timely update of your information

1.6 Security Breach Notification

If you suspect unauthorized access or misuse of your account, you must notify Webconvoy Academy immediately by emailing support@webconvoyacademy.in. We are not responsible for losses resulting from negligence or disclosure of your credentials.

1.7 Use of Collected Data

Once personal data is shared, anonymity is no longer maintained. We may analyze collected data in aggregated form for internal research, trend analysis, and service improvement purposes.

1.8 Optional Information

Providing certain information is optional; however, refusal to provide mandatory details may limit access to some services.

1.9 Automatic Data Collection

While browsing the Platform, we may automatically collect information such as browser type, referring pages, access times, and IP address to improve performance and user experience.

1.10 Cookies and Tracking

We use cookies and similar technologies to enhance functionality, analyze usage, and improve service quality. You may disable cookies through your browser settings, though this may affect some features. Third-party cookies may also be present, which are governed by their own policies.

2. How We Use Your Information

2.1

• Managing internal records
• Improving Platform features and services
• Communicating updates, offers, and announcements
• Personalizing content and user experience

2.2

• Address user concerns or disputes
• Maintain Platform safety and security
• Detect and prevent fraud or misuse
• Enforce our terms and policies

2.3

IP addresses are utilized for system administration, troubleshooting, and broad demographic analysis.

3. Sharing and Disclosure of Information

3.1

We may share information with payment processors, regulatory bodies, or government authorities when legally required.

3.2

Personal information may be disclosed to comply with legal obligations, court orders, or to protect the rights, safety, and property of users and the public.

3.3

In the event of a merger, acquisition, or business restructuring, collected information may be transferred to the new entity, which will continue to be bound by this Privacy Policy.

3.4

We do not share identifiable personal information with advertisers. However, anonymized or aggregated data may be used for advertising and analytical purposes.

3.5

Certain subscription plans may require identity verification through valid government-issued documents.

4. Data Security

4.1

We implement reasonable technical and administrative safeguards to protect stored data from unauthorized access, misuse, or disclosure.

5. Communication Preferences / Opt-Out

5.1

You may opt out of receiving promotional or non-essential communications at any time by contacting us at Hello@webconvoyacademy.in.